What NemiOS does
One brain. One contract. One bill. Watches. Understands. Decides.
Every incident comes with $/min impact range. Your CTO and CFO speak the same language. No interpreter needed.
Not another dashboard. Copilot proposes the action, executes under your authorization. Every number traces its reasoning chain.
Connect OTel and NemiOS populates itself. Open standard, official SDKs, cloud-agnostic architecture.
Knows your payday cycles and peak shopping seasons. Sends alerts where your team works. Local payments, invoicing and compliance integrate in Phase 2.
Change plans with one click. Your dashboards, alerts and data stay the same. No reinstalls, no reconfigurations, no starting over.
Architecture
The sense of money. El sentido del dinero.
Translates every technical failure into money in real time. You never prioritize blind again.
The sense of the heartbeat. El sentido del latido.
Listens to metrics, logs and traces on the rhythm of OpenTelemetry. The business's live vitals, with zero friction.
The sense of the terrain. El sentido del territorio.
Draws every service, every dependency, every failure path. You see the domino before it reaches the customer.
The sense of anticipation. El sentido de la anticipación.
Spots anomalies before anyone else. Filters technical noise and alerts only when the business is at stake.
The mind that crosses the senses. La mente que atraviesa los sentidos.
Talks with you, proposes actions, executes them when you approve. A copilot with full context from the other seven senses.
The sense of order. El sentido del orden.
Order in the chaos of an incident. Classifies by business impact, opens the right playbook, guides the response minute by minute.
The sense of evidence. El sentido de la prueba.
Every decision leaves a trace. Certifiable evidence for the regulator, for internal audit, and for the board.
The sense of the question. El sentido de la pregunta.
Ask your operations in plain language. Studio listens, builds the panel, shows the answer — no SQL, no consoles, no waiting.
The critical hour
Tuesday, 2:47 PM. Hot Sale. Three things break at the same time. This is what Nemi sees, prioritizes and proposes — before your team opens the first dashboard.
What's happening 3 live incidents · sorted by money
OXXO Payments critical
3,421 customers seeing error · 12 min ago
$42,180
/ min
Slow search contained
4,112 users notice · self-resolving
$8,420
/ min
Hot Sale coupons known
412 carts with invalid coupon · playbook ready
$3,890
/ min
OXXO Payments costs 10× more than the other two combined. Nemi tackled it first.
What Nemi proposes decision under your authorization
$0/ min
ActionRevert recent release
Success83% · 12 of 14 cases
Vault calculates. Triage prioritizes. You decide.
What Nemi discovered · step by step
Checkout 3× slower
Successful payments drop 2 points
3,421 customers didn't pay
Cause: new code, 42 min ago
83% resolves by reverting
Integrate in minutes, not weeks
No proprietary SDKs. No re-instrumenting code. OpenTelemetry is the standard — we speak it natively. One endpoint change and your operations are live in minutes.
# Point your OTel collector to NemiOS
export OTEL_EXPORTER_OTLP_ENDPOINT="https://ingest.nemios.ai/v1/otlp"
export OTEL_EXPORTER_OTLP_HEADERS="x-nemi-key=nk_live_..."
otel-collector startIn seconds you see metrics, logs and traces populating the 8 senses. Dashboards generate on the fly — you don't build them, you ask for them.
Fixed pricing in your local currency
Chispa · Órbita · Galaxia · Cosmos. A cosmic ladder that follows your operation. All senses included in every tier — what changes are the limits, not the content.
Startups · 1 – 10 engineers
$4,995MXN
monthly · fixed
Soon in your local currency
The first signal.
SMBs · 50 – 200 employees
$44,995MXN
monthly · fixed
Soon in your local currency
You move in predictable cycles.
Mid-market · 200 – 800 employees
$149,995MXN
monthly · fixed
Soon in your local currency
You coordinate many systems at once.
Enterprise · 800 – 5,000 employees
$379,995MXN
monthly · fixed · negotiated tier-1
Soon in your local currency
You command the entire observable universe.
No overage. No USD. No invoice surprises. The silent upgrade is a commercial guarantee: switch tiers and your dashboards, alerts, runbooks, integrations and data travel as-is. Annual currency review at renewal if MXN/USD moves +10%.
Built for LATAM, not adapted
Global vendors translate. NemiOS is built here, calibrated to Mexico's real economy and ready to scale across the region. This isn't localization — it's architecture.
No currency exposure, no overage surprises. Annual review only if MXN/USD moves more than 10% at renewal.
SPEI, CoDi, CFDI 4.0, SAT, Buró de Crédito, payment gateways Conekta/OpenPay/Mercado Pago/Clip. Incident correlation with outages from these third parties — arrives with Phase 2.
CNBV, Circular Única de Bancos, Ley Fintech, LFPDPPP. Templates that update themselves when circulars change — arrives with Phase 2.
Alerts, natural-language queries, and Copilot action approval from the chat you already use — not a secondary channel.
Buen Fin, Hot Sale, payday cycles, fiscal closes and holidays understood as business signals, not seasonal noise.
Tier-1 from Mexico City, LATAM hours, native to your region. Same-day response — never 12-hour delays across time zones.
Meet Nemi
Every good system has a soul. Ours comes from the canals of Xochimilco — an animal the Aztecs considered divine, one modern biology still doesn't fully understand.
"Hi, I'm Nemi."
A Mexican axolotl. Native to the canals of Xochimilco, the last place on the planet where my species survives in its natural habitat.
The Aztecs called me axolotl — "water monster." Legend says I was the form taken by Xólotl, the twin god of Quetzalcóatl, when he hid in the water to escape sacrifice and stay to watch over the living.
I have three gifts I never lose across the centuries: my eyes never close; what breaks, I regenerate; and I adapt to the water I live in. That's why I'm the face of NemiOS.
Axolotls stay in their larval state their whole lives — always learning, never "graduating." NemiOS watches your operation the same way: 24/7, without blinking.
My species regenerates limbs, organs, even parts of the brain. In NemiOS, every incident teaches me — and the next customer in the sector starts with what was learned from the previous one.
No two canals are alike in Xochimilco, no two operations are alike in LATAM. My financial engine calibrates to your industry, your size, your seasonality — no closed lists.
Manifesto
The things NemiOS doesn't compromise on. That's why it was built this way.
A red graph doesn't tell you what it costs. Every failure travels with its money-per-minute range, live, with proof of where that number came from.
Not a sticker pasted on a pre-LLM product. It's the architecture. Copilot watches, understands, decides — and acts under your authorization.
Where it came from, what confidence tier it has, whether you can edit it. Radical transparency, not a black box. Seven validation layers before showing it.
Your CTO and your CFO looking at the same dashboard. Speaking the same language. Prioritizing by the same number. No translator in between.
One brain. One contract. One invoice. Eight senses connected by design. Switch tiers and nothing rebuilds — limits change, content doesn't.
NemiOS isn't married to any cloud. From day one, it's built portable — the same code runs on AWS, GCP, Azure, Hetzner or your own datacenter.
OpenTelemetry, ClickHouse, PostgreSQL, Kubernetes. The same stack that modern enterprises run at global scale. Open standards, not proprietary tech. When the standard advances, we advance with you.
Twenty ADRs open from day one. Why we chose each piece, when, what we evaluated, what happens if we change it. The code is closed; the thinking isn't.
Frequently asked
If you don't find your answer here, write to us and we'll reply within 48h.
Point your OpenTelemetry collector to NemiOS. Zero code re-instrumentation. In seconds you see metrics, logs and traces populating the 8 senses. If you already have OTel partially deployed, migrating is changing the endpoint. If you use proprietary SDKs, we include an adapter layer for syslog, statsd and Prometheus scrape.
Nothing rebuilds. Dashboards, alerts, runbooks, integrations, historical data and Copilot's accumulated context travel as-is. The only thing that changes are the limits — AI queries, retention, active integrations, SLA, data residency. It's not migration; it's a flag that activates.
During onboarding we capture your business profile with 3-4 short questions: industry (free text), size, critical services and seasonality. A parametric engine combines annual revenue, service share, peak hour and degradation severity. Every figure is expandable to its reasoning chain with inputs you can edit. Seven validation layers before showing the number.
Chispa, Órbita and Galaxia run in the closest region with good latency from day one. Mexican data residency (standard option in Cosmos, on AWS MX) arrives with Phase 2. Nemi Private — full deploy inside the customer's perimeter, on-premise or private VPC, without telemetry crossing to NemiOS — also arrives in Phase 2 (see ADR-0006).
Never, without explicit human approval. From day one, Copilot operates in suggestion mode: proposes the next action, you sign with one click, the system executes it and the audit trail is captured. Autonomous mode — for reversible, low-risk actions (pod restart, scaling, rollback, feature flag) — arrives with Phase 2, with instant kill-switch and complete audit log. Every action has signature, timestamp and justification.
No invoice overage. The deterministic router automatically degrades to the cheapest model of the next tier (Opus → Sonnet → Haiku) on the service that exceeded, and notifies you via WhatsApp with the option to upgrade commercial tier. Never an invoice surprise.
Tier-1 humans in Mexico City; tier-2 and tier-3 distributed across LATAM with 24×7 coverage on Cosmos. WhatsApp Business as the official first-class channel — alerts, natural-language queries and approvals. Same-day response native to your region — never 12-hour delays lost across time zones.
From day one, Audit gives you the immutable audit log of every action, approval and change with timestamp — sufficient base for internal audit and risk committee. Specific regulatory reports for CNBV, Circular Única de Bancos, Ley Fintech and LFPDPPP arrive with Phase 2, with a dedicated agent that reads new circulars and proposes automatic observability adjustments.
Initial time-to-value measured in days, not weeks. Guided onboarding of 3-4 questions + OTel auto-instrumentation + generative dashboards from the first moment. The first incidents translated to money appear the same day you connect your telemetry.
NemiOS automatically redacts LATAM-regulated patterns at the OTel Collector at ingress time — before the data touches storage or leaves your perimeter. Built-in patterns: CURP, RFC, CLABE, PAN with Luhn validation, CVV, emails, MX/CO/BR/AR/CL phone numbers, IBAN, Brazilian CPF, Argentine DNI, Chilean RUT and postal addresses. You can add custom regex for internal IDs. The Collector configuration is auditable by your security team before production — verifiable technical control, not a contractual promise.
Every action executed by Copilot, every approval, every config change, every inbound webhook — all logged in an immutable audit log stored in ClickHouse with 5-year retention. Append-only, with envelope encryption of third-party credentials, HMAC-SHA256 on inbound webhooks, and structural separation between who proposes (the AI) and who executes (the integrations service). Auditable per tenant, exportable anytime for risk committee or external auditor.
Yes. NemiOS exposes a public API with OpenAPI 3.1 from the first release. The spec published at docs.nemios.ai is the source of truth — official SDKs are generated from there. URL versioning /v1/, API keys with prefix nk_live_ and nk_test_, RFC 7807 errors with trace_id, rate limits per tier. Contract-first: spec changes go before code, and CI detects breaking changes automatically before any deploy.
Contact
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